For consumer banking, we are continuously developing and enhancing our banking products that can fulfill the expectation and complement our customers’ lifestyles. We are actively reimagining the banking experience to exceed the expectation of our loyal customers by providing digital banking at their fingertips. Customers will be able to conduct most banking services digitally without the hustle of coming to the bank in person. We acknowledge that Myanmar has young demographics. Thus, we are introducing banking products that are attuned to their needs and lifestyles while making banks approachable and less boring. It is in our pipelines to dramatically transform the banking experience through digital touchpoints and omnichannel solutions.
For high net worth customers, their lifestyle and needs for financial services greatly differ individually. CB Bank facilitates their requirements with utmost flexibilities through customized sophisticated services and products. CB Bank is offering exclusive banking services including concierge services and tools according to clients’ business and personal needs. We have dedicated relationship managers who are readily accessible for banking needs with 24/7 hotlines services. With various perks and better pricing, CB Bank provides a unique banking experience tailored for personalized financial services which go beyond banking.
As around 90 percent of businesses in Myanmar are in the form of SMEs, we believe that supporting SMEs is essential to the development of Myanmar economy. CB Bank has established SME department, and we are the first in Myanmar to form SME Centers which are dedicated to providing loans and advisory for SME businesses. As SMEs are one of our focus areas,CB Bank have collaborated with many local and international organizations such as JICA, KfW Bank, Myanma Insurance to provide loans with and without collateral. CB Bank is the first bank in Myanmar to be selected by KfW Bank to develop models for SME loans. As part of the selection, CB Bank also obtained consulting from Frankfurt School of Finance and Management and has started offering cash flow-based lending to SMEs.We are committed to helping SME grow to become large corporates. Thus, we plan to launch more products and forge more partnerships.
For corporates, as there are many companies across various sectors, the requirements for one business can be highly different from another They also need dedicated people to get in touch with for banking and financial solution requirements. CB Bank’s top priority is to establish strong relationship and help through financial solutions for our corporate banking customers. When foreign companies plan to venture into Myanmar for the first time, they seek out financial solutions from banks that can fulfill their standards and business requirements. The requirements of local companies are also becoming more and more sophisticated. CB Bank has adapted digital tools such as Core Banking system, Mobile banking, Internet banking as well as actively recruiting more talents to boost our technology and digital capabilities. CB Bank is proud to serve the majority of the prominent local and international companies in Myanmar by providing services such as cash management solutions, international trade services and treasury services.