At CB Bank, we are taking proactive measures to ensure health and safety of our customers as well as your access to our banking services. Since the beginning of February 2020, we have taken precautionary and proactive steps in our combat against COVID-19.
We are taking preventive measures to ensure the safety of our customers by conducting temperature screening for every person coming into our branches, placing hand sanitizer at public locations, and ramping up cleaning and sanitization especially for public facilities and ATMs by using disinfectants. We have also formulated the procedures and formed the backup teams to continue the service operations at the branches, in the event of an outbreak.
Through our online banking and self-service banking channels such as Mobile Banking (CB Pay), Business Internet Banking, Personal Internet Banking, ATMs and CRMs (Cash Recycling Machines), our customers can perform their banking services 24/7 without physically visiting our bank branches. We are also sharing health and safety tips with regards to COVID-19, through our online banking channels such as CB Pay.
Within the bank, we are taking a series of stringent and proactive measures to make sure we continue to deliver financial services to our customers. We have made it mandatory for every employee to go through temperature screening on daily basis and to use hand sanitizers before entering the bank premises. The employees across various departments have been assigned to work under the temporary seating arrangements to mitigate the impact of potential infection. We have established the comprehensive guidelines on social distancing and working from home.
Our employees in the customer-facing positions are required to wear masks. Additionally, employees who conduct temperature screening for other people are also required to wear extra safety equipment including masks, safety glasses and gloves. Our internal and external meetings are done online via Microsoft Office 365. Through our internal communication channels such as the intranet, computer login-screens of the bank tellers, emails and instant messaging applications, we are constantly updating the developments of COVID-19 as well as advisories and recommendations from the Ministry of Health and Sports.
We are monitoring the changing developments of COVID-19. Our management team is on top of implementing the Business Continuity Plan and we are committed to continued business operations for our customers. We appreciate your support, cooperation and understanding while we are going through this situation together.